How I built the perfect solution — and then watched it get shelved.
A small, slightly awkward journey with Claude Code
Adorable, in hindsight.
All I knew at first: there's a PDF, and it needs to be digitised.
From PDF to clickable HTML — in about a coffee break.
The real workflow — manual, branching, looping back at every snag.
Documented to the last field, rule and source — enough to kill ~80% of the data errors.
Built, proven, SSO and all — and then: parked.
Three weeks earlier I couldn't find the login button.
The native Salesforce flow — contacts, sites, configure, generate the contract.
Every stakeholder loved it. That wasn't the issue.
Not rejected.
Just… faster than
the operating model.


Clear specs make the whole stack interchangeable.
Not just a coder — a navigator through foreign ecosystems.
AI solves the tech problem — and exposes the human one.
Don't blame the people — read the system. The work was never just technical.
The tech is ready. The real question is whether our processes are.
Built with Claude Code · layouni.com